Technical:

  • Expert in Windows OS from XP to Windows 8
  • Expert in Mac OSX from 10.4 to 10.9
  • Expert in iOS software and devices
  • Expert in the installation, replacement, and upgrading of computer hardware including:
    • Hard Drives
    • RAM
    • Graphics Cards
    • Motherboards
    • Processors
    • Power Supplies
  • Expert in diagnosing and fixing software related issues
  • Expert in providing technical support to users of all skill levels in person or over the phone
  • Can create websites using a variety of tools including Dreamweaver, Squarespace, and Wordpress
  • Is proficient in providing support for iOS based devices including iPhones and iPads
  • Can set up and maintain wireless networks
  • Is an expert in finding computer hardware for you that fits your needs

Writing:

  • Can write technical documentation for use by company employees 
  • An expert in documenting network setups and procedures
  • Has experience creating Disaster Recovery documentation for a small business
  • Can write step by step guides for software and hardware procedures
  • Has experience writing and editing material for online distribution 
  • Can take complex technical data and create documentation that can be read by any end user
  • Can create copy for websites/blogs/Twitter/Facebook